Privacy Policy

Privacy Policy for Kwality Cranes

Effective Date: 07/04/2025

Kwality Cranes is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our products, or engage with us in any other manner. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website or use our services:

• Personal Information: This includes any information that identifies you as an individual, such as your name, email address, phone number, company name, and billing information.

• Non-Personal Information: This includes technical data, such as IP addresses, browser type, device type, and location data, which is automatically collected when you access our website.

• Transactional Information: When you purchase or inquire about our E.O.T. cranes, H.O.T. cranes, or goods lifts, we may collect additional details related to your transactions, including product preferences and purchase history.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To process orders, respond to inquiries, and provide customer support related to our products and services.

• Marketing and Communications: To send you promotional emails or updates about our products, services, and special offers. You may opt out of these communications at any time.

• Personalization: To customize your experience with our website and tailor content to your preferences.

• Legal and Compliance: To comply with legal obligations and resolve disputes, if any.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may share your information with trusted third-party companies who assist us in operating our business, processing transactions, or providing customer service.

• Legal Compliance: We may disclose your personal information to comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance your experience. These technologies allow us to collect non-personal information about your browsing behavior, preferences, and website usage. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request correction of any inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to applicable laws.

• Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. International Transfers

If you are located outside of India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our servers are located. By using our services, you consent to the transfer of your personal information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Kwality Cranes
Email: kwalitycranes@gmail.com
Phone: 9818977844